You may return the item purchased in the www.moonstruckstore.com e-shop within 14 days from the date of delivery of the item.
To carry out the return, follow these steps:
1. Make sure that the returned item is in good condition, has not been worn, has all the original labels.
2. Fill out the return form.
3. Receive a confirmation receipt from MOON struck to your e-mail address.
4. Securely pack the returned product. We recommend that you use the packaging you received with MOON struck product.
5. Send the product to us at: Eglė Žalionytė (MB "Auctum"), Laisvės al. 51A-220, Kaunas, LT-44309, Lithuania. We recommend choosing a safe delivery method.
6. Upon the returned product reaching its destination, the return will be recorded and the money will be transferred to your account within 3 business days. The money can only be returned to the account from which payment was made at the time of purchase.
The cost of returning the item is borne by the buyer.
MOON struck is not responsible for items that were sent to an incorrect address or lost during shipment. Make sure your shipping method is secure and includes a tracking code.